You will not find a number on this page.
CareSewa runs across Asia, and a figure that made sense in one market would be nonsense in the next one. So instead of a price tag that is wrong for most of the people reading it, here is exactly how pricing works — for people, and for the organisations that deliver their care.
Free is where your data lives. Paid is for someone’s time.
Your Health ID, your connections and your records are free and always will be — charging you to look at your own history would be an odd business. Paid plans exist because three of the twelve services consume a clinician’s attention on demand.
Free
Always free
No card, no expiry, no catch
Your Health ID, your records, and the community.
- One Health ID
- Connect providers
- View your records
- Community access
Plus
Monthly · regional pricing
The amount is set for your market
Instant care when you need it, not next week.
- Everything in Free
- Instant video consults
- Priority bookings
- Home care & mental health
- Medicine reminders
Family
Monthly · regional pricing
The amount is set for your market
Everyone you look after, under one vault.
- Everything in Plus
- Up to 5 family members
- Shared family health vault
- Dedicated care coordinator
Every plan includes the web Patient Portal, because it is the same account.
Exactly 3 services sit behind a plan
Not a vague “advanced features” bundle. Three named services out of twelve — and you can read the list before you decide.
The other nine, including the two emergency services, are bookable on Free. An ambulance is not a feature, and a subscription check is the last thing anyone needs at two in the morning.
Instant video consult
Plus & FamilyTalk to an available doctor within minutes, from home.
Home care
Plus & FamilyTrained nurses and attendants for care at home.
Mental health
Plus & FamilyConfidential counselling and therapy sessions.
The other 9 services
Consults, lab tests, checkups, medicine delivery, dental, physiotherapy, vaccination, ambulance and blood availability — all on Free.
Everyone you look after, under one vault.
One plan, up to 5 members. In most households there is one person quietly holding everyone else’s appointments, refills and results in their head. Family is for them — a shared vault so the remembering happens in one place instead of five.
Everyone keeps their own Health ID and their own consent decisions. Joining a vault is a shared view, not a handover of anyone’s account — and any member can leave.
Family · Monthly · regional pricing
- Everything in Plus
- Up to 5 family members
- Shared family health vault
- Dedicated care coordinator
5 members, one plan
You pay for the ERPs you connect. That is the whole model.
No suite licence for a system you do not run. No per-seat maths. No implementation fee for a rollout you do yourself in an afternoon.
One account
A tenant with one staff directory and one patient identity shared across everything you run.
Subscribe per ERP
You pay for the systems you connect. Each ERP is entitled and billed on its own — nobody buys ten to use one.
Add or drop anytime
Grow into more from the marketplace, or disconnect. Entitlements change on the next request, not at renewal.
Quoted for your market
Tell us which ERPs and where you operate, and you get a real number for that combination — not a converted figure.
The ten ERPs you can connect
Connect one. Connect all ten. Change your mind next quarter. The account, the staff directory and the patient identity are shared across every one of them — which is the part you cannot buy separately, and the part we do not charge separately for.
Connect and disconnect on your own timetable
The reason software procurement is terrifying is that it is a one-way door. This one opens both ways, which changes what the decision costs you.
- Start with one ERP and add the rest as you grow into them
- Provisioning is immediate — default models where they make sense, blank where they do not
- Disconnecting is self-serve, and takes effect on the next request
- Your data is not destroyed by a billing change — clinical records are soft-deleted by default
- Reconnecting later picks up the models you already defined
Your marketplace
3 connectedClinic ERP
DisconnectLaboratory ERP
DisconnectPharmacy ERP
DisconnectHospital ERP
ConnectAmbulance ERP
ConnectIllustrative. Billing follows what is connected — you are never charged for the two greyed out.
The things other vendors call an upgrade
These are not tiers, add-ons or enterprise unlocks. They are what the platform is made of, so every account has all of them from the first day.
The no-code engine
Models defined at runtime with eighteen field types, relations, validation and permissions. Not a tier — it is the product.
CareSewa Studio
Reshape any workflow in your browser and watch it land instantly for every user. No per-seat licence, no change fee.
Tenant isolation
Every record carries a tenant, every query filters by it. Structural, not a setting you pay to switch on.
Append-only audit trail
Who did what, when, from where — on every mutation, for every account, on every plan.
REST API on everything
Every model you define gets an API automatically, with the same envelope and auth. No integration tier.
Updates, over the air
App updates ship without an app-store queue and schema changes are instant. Nobody is on last year’s build.
The three plans, line by line
Everything that differs between Free, Plus and Family — with no asterisks, because there are none.
| What you get | FreeAlways free | PlusMonthly · regional pricing | FamilyMonthly · regional pricing |
|---|---|---|---|
| Health ID | Included | Included | Included |
| Connect providers | UnlimitedUnlimited | UnlimitedUnlimited | UnlimitedUnlimited |
| Records aggregated across providers | Included | Included | Included |
| Community Q&A — ask and answer | Included | Included | Included |
| Anonymous posting | Included | Included | Included |
| Standard care services | 9 of 129 of 12 | 9 of 129 of 12 | 9 of 129 of 12 |
| Ambulance & blood availability | Included | Included | Included |
| Premium services | Not included | 3 of 123 of 12 | 3 of 123 of 12 |
| Instant video consult | Not included | Included | Included |
| Home care | Not included | Included | Included |
| Mental health sessions | Not included | Included | Included |
| Priority bookings | Not included | Included | Included |
| Medicine reminders | Not included | Included | Included |
| People covered | 11 | 11 | Up to 5Up to 5 |
| Shared family health vault | Not included | Not included | Included |
| Dedicated care coordinator | Not included | Not included | Included |
| Web Patient Portal | Included | Included | Included |
Amounts are set per market and shown in the app. Providers are quoted per ERP — talk to us for a number for your country.
What we will and will not claim about billing
A pricing page is exactly the wrong place to be vague, so here is the state of things — including the parts that are not finished.
Plan changes are self-serve
You pick and change your CareSewa One plan in the app yourself. Premium services unlock and lock with it, enforced server-side — a booking that needs a plan you do not hold is rejected outright rather than half-completed.
The amount is resolved for your market
The tier is what we advertise; the figure belongs to the country you are in. That is why this page shows “Monthly · regional pricing” instead of a number that would be wrong in most of Asia.
Payment collection is rolling out market by market
We are not going to pretend a live checkout is up in every country we serve — it is not, yet. What you see at the point of purchase depends on where you are. If you need specifics for your market, ask us and you will get a straight answer rather than a launch date.
Provider pricing is a conversation, not a form
Which ERPs, which market. That is what a quote depends on, and it takes one conversation. No procurement cycle, no discovery workshop, no implementation fee for a configuration you will do yourself in Studio.
Leaving does not cost you your data
Disconnect an ERP and entitlement stops on the next request. Clinical records are soft-deleted by default and never destroyed as a side effect of a billing change. Your data is not the hostage.
Pricing, without the runaround
Including the one everyone opens this page to ask.
Whichever one you use. CareSewa is Asia-first and multi-country, so pricing is set per market rather than converted from one home currency into everyone else’s. That is also why you will not find a number on this page — a single figure would be wrong almost everywhere it was read, and we would rather show you the model than a misleading price tag.
Tell us what you run. We will tell you what it costs.
Which ERPs, which market, one conversation. Or create a Health ID and start on Free — that part needs nobody’s permission.
Multi-country by design · tenant-isolated · every change audit-logged